Subprocessors.
In short
This box is a plain summary. The numbered sections below are the binding text.
Five providers process data for Halyard. Only RunPod and Cloudflare handle footage. We do not permit any of them to use your content to train AI models. We give 30 days' notice by email before adding or replacing one.
1. The list
| Provider | Purpose | Data | Region |
|---|---|---|---|
| RunPod | GPU processing of your jobs | footage and results while a job runs | United States and European Union data centres |
| Cloudflare | Cloudflare R2 (cloud storage) of uploads, results and database backups; DNS; content delivery; bot checks at sign-in | footage, results, database backups, IP addresses | global network; R2 storage in the location Cloudflare assigns to our buckets |
| Hetzner | API server and database | account, sign-in, job and billing records, server logs | Germany |
| Stripe | payments, receipts and invoices | billing details, email address | United States |
| Google Workspace | email, including support at [email protected] | email content | United States |
2. No training
Our providers process your content only to run, store and deliver your jobs. We do not permit any processor to use your content to train, fine-tune, evaluate or otherwise improve any AI model.
3. Changes to this list
We will email account holders at least 30 days before we add or replace a provider on this list, and update this page at the same time.
Questions: [email protected]